Question 1

HOW DOES PORCH PICK UP WORK?

Accepted Answer

When placing your order, you'll have the option to schedule your porch pick up time. 
 
At the bottom of your order confirmation page, follow the "Schedule Now" button.
 
When arriving at our house, follow the steps up to our porch. Your order will be in the insulated white porch box. 
 
Didn't see the "Schedule Now" prompt? We'll add it at the bottom of this page too.
 
Any questions, please call or text us at (360) 265-6929.

Question 2

DO YOU SHIP?

Accepted Answer

YES! We ship both our bottles and kits to anywhere in the United States! Orders over $75 get FREE shipping!

Question 3

HOW MUCH ELDERBERRY DO I NEED TO ORDER?

Accepted Answer

For a 1 month supply,
here are some guidelines for how much elderberry you may need! 
 
16oz bottle= 32 adult servings or 96 child-size servings
32oz bottle= 64 adult servings or 192 child-size servings
 
One adult-16oz bottle
Two adults- 32oz bottle
One adult, One child- 32oz bottle
Two adults, One child- 3 16oz bottles
Two adults, Two children- 2 32oz bottles

Question 4

HOW LONG IS THE SYRUP GOOD FOR?

Accepted Answer

Our bottles of syrup are shelf stable for 1 year. Once you pop the top, it must be refrigerated and is good for 3 months.

Question 5

SERVING SUGGESTIONS:

Accepted Answer

Serving Recommendation:
Adults: 1 Tbsp daily
Children over 1: 1 tsp daily
As Needed: increase to 2-3 doses daily

Question 6

CAN I CHANGE MY SUBSCRIPTION?

Accepted Answer

YES! You will be able to make changes, pause/cancel and update your credit card information in your customer portal. Please follow this link to login.
 
https://www.subbly.co/account/auth/login?store=sylling-s-elderberry

FAQ

Frequently asked questions